FAQs

At this time, we do not bill through insurance. However, you may be entitled for reimbursement from your insurance provider. If you wish to seek reimbursement from your insurance provider, be sure to discuss this with your therapist as soon as possible. They will be able to provide you with a Superbill and review insurance expectations. Call your insurance company to discuss out-of-network benefits.

You will need to pay your therapist the entire session fee at the time of service, but depending on your specific plan, your insurance company may reimburse a portion or all of the cost. For more information, visit our Pricing page. 

Almost all insurance companies require a mental illness diagnosis. They need to have proof that there is an “illness” before they will cover a therapy session. Once you are diagnosed with something it will end up on your record. These records can come up during inopportune times, such as during a court trial or while you're applying for a new insurance plan. 

Many people who reach out to a therapist for help don't meet all the requirement for a diagnosis. If you would like to be provided a Superbill to be reimbursed for your session by your insurance company, please talk to your provider and verify with your insurance company to discuss options and implications. 

We will bill you through Sessions Health. A typical 50-minute session is $120. You can use a debit or credit card, or an FSA or HSA card. Check out our Pricing page for more information. 

Together, we will determine your goals and discuss what your best hopes are for therapy. We will use that as a guiding tool every week to make sure we are focusing on the useful things. We will check in regularly to make sure we are making progress, or reevaluate our goals as needed. All you need is a fifteen-minute call to evaluate what your goals are and see if we are a good fit. 

Contact us at the information below, or click the link in our Contact Page to look directly at our calendar. Feel free to text us, too. We get it, phone calls can be anxiety provoking! Don't let that stop you from seeking therapy. Currently, we have appointments from 4pm to 7pm, Monday through Friday. Starting June 12, our hours will change to 7am to 7pm on Monday and Tuesday, and 7am to 3pm on Wednesday, Thursday, and Friday. 

Email: info@stillwater-therapy.com

Text/Call: 813-803-0961

Please note that you assume all risk of sharing information via phone, text, or email. 

Telehealth is simple! You just need a device that will allow us to see and hear each other (phone, computer, tablet, etc.). We will email you a link and you can log inform anywhere. To protect your privacy, we ask that you find a spot where it might be hard for other people to hear you. To keep you safe, we ask that you do not log in while driving a car. Other than that, you can log in wherever you feel most comfortable. Pull up a chair! Coffee is encouraged. 

We also have in-person availability. Choose whatever method makes you the most comfortable!

The first session is designed for us to get to know each other. I will leave space and time for you to ask any questions you have. We will review your intake paperwork, and set goals for the therapy session. We can jump into the nitty gritty details, or we can keep it general. This is your session, and it’s okay if you want to take your time opening up! 

You need to find someone that makes you feel validated and supported. The goal is to leave feeling empowered and like you have the agency to do what is best. You get to make decisions about your life and your therapy. It's important to feel like you can be honest with your therapist and share with them what works and what doesn't. We recommend giving it a few sessions before making a decision. When you meet someone new, you can't always tell in the first hour whether you're going to like them or not. If after 2-3 sessions you're still not feeling it, that's okay! It's normal to not "click" with just anyone. There is a therapist out there for you, and if it isn't us, that's okay!